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Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last Updated: July 1, 2025

1. Introduction

Marahb ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or make a purchase from our store.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

When you create an account, place an order, or engage with our services, we may collect personal information such as:

  • Name, email address, postal address, and phone number
  • Payment information (credit card numbers, billing address)
  • Account login credentials
  • Demographic information (such as your age, gender, and preferences)

Usage Information

We automatically collect certain information about how you access and use our services, including:

  • IP address and device information
  • Browser type and operating system
  • Pages you view and links you click
  • Time spent on our services and referring websites

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Provide customer service and respond to inquiries
  • Send transactional emails and order confirmations
  • Send marketing communications (with your consent)
  • Improve our website, products, and services
  • Analyze usage patterns and trends
  • Protect against fraudulent transactions and security risks
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, and customer service.
  • Business Partners: Manufacturers, designers, and other partners with whom we collaborate to provide products and services.
  • Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

5. Cookies & Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. These technologies help us understand how users interact with our services, personalize content, and improve your experience.

Types of cookies we use:

  • Essential Cookies: Required for the operation of our website and services.
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our website.
  • Functionality Cookies: Enable us to remember your preferences and settings.
  • Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow to deliver more relevant advertisements.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure networks and servers
  • Regular security assessments
  • Access controls and authentication procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Marahb Luxury Furniture

Email: privacy@marahb.com

Phone: +971 55 274 2424

Address: Al Wasl Road, Villa 123
Dubai, United Arab Emirates

Our Privacy Commitment

At Marahb, we are committed to maintaining the trust and confidence of our visitors and customers.

Data Protection

We implement robust security measures to protect your personal information from unauthorized access and disclosure.

Secure Transactions

All payment transactions are encrypted using industry-standard SSL technology to ensure your financial information remains secure.

Transparency

We are transparent about what data we collect, how we use it, and with whom we share it. You always maintain control over your information.

Related Policies

Review our other policies to understand all aspects of your relationship with Marahb.

Terms & Conditions

Our terms of service governing the use of our website and services.

Read Terms & Conditions

Returns & Exchanges

Information about our return process and refund policies.

Read Returns Policy

FAQ

Frequently asked questions about our platform and services.

Read FAQ